Help & FAQs
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We will not ship to a freight forwarder. The shipping address must be your home or business address.
Shipping addresses cannot be changed after the order is placed. If you wish to change the shipping address after an order is placed, the order must be canceled and a new order must be placed. This will restart the wait time of the order as well.
Yes. We always require a signature for proof of delivery to help protect everyone from theft and fraud, and to ensure you receive your order. No exceptions. If you are not available to sign for the delivery, please let us know and we will request the shipping company to have it held at their nearest facility for a pick up. When you arrive to pick it up, please bring a photo ID matching the name on the order.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Have a question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.